At Larp Arena Ltd, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help with our straightforward return policy.
Eligibility:
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
Returns must be initiated within 7 days of receiving your order.
Return Process:
Contact Us: Before returning any items, please contact our customer service team at larparena@gmail.com to obtain a return authorization.
Packaging: Securely package your item(s) in the original packaging or a suitable alternative to prevent damage during transit.
Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure safe and timely delivery.